TAGs: Delete hi5, cancel hi5 account, close Hi 5 account
I have been trying to delete or cancel my hi5 account. I have done what the site instructs you to do. When I click on their link to Cancel Account it asked for my current password for hi5 and also current email. I submit it and it tells me there is an *ERROR* that the email and password are not correct.
I then log out. I clear cache. I try to sign back in and I can't. I click on link forgot password and I am redirected to a page that asks for my email address to send my password to. I put in my email address and it reads: Successful, password sent.
I go to my email and I see that I have email from hi5. The same password that I have been typing in is what they have sent and obviously I am using the correct email as they sent me correct password. Along with this email comes a URL to my Account also. The only way I can get into account is to use this URL. I can't delete or cancel the account.
Before I went to delete account I made sure there was nothing in there. I also set the page up so it has a white background and white text for because the site would not let me change the income status, the status of my race, occupation of birth date.
I would appreciate any help regarding this matter as I have search hi5 site all day and nothing is there on how to deal with this issue. I have submitted questions to "the contact us" only to find out it is only online FAQ it diverts you too and nothing comes close to this.
Thanks in advance :)Smiles