Computer keeps shutting down

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fourtytwocents
Computer keeps shutting down

At work I have a HP Pavilion Slimline.  The dang thing keeps shutting down on me without warning. I can't figure out what the freakin problem is!!! I have run a hard drive test, system check...just about every check you can do in Vista and nothing...can someone who is familiar Vista help me out please?  Short of reformatting the whole thing, (which is unlikely since it's not mine)...i'm out of ideas!!!

At work I have a HP Pavilion Slimline.  The dang thing keeps shutting down on me without warning. I can't figure out what the freakin problem is!!! I have run a hard drive test, system check...just about every check you can do in Vista and nothing...can someone who is familiar Vista help me out please?Innocent  Short of reformatting the whole thing, (which is unlikely since it's not mine)...i'm out of ideas!!!

   

   

PatO7
Re: Computer keeps shutting down

have you cleaned out the dust in your computer lately? most computers will shut off intermittenley when dust has accumulated to prevent overheating to major components.

also check your power supply. 

good luck 

Anonymous Visitor
Re: Computer keeps shutting down

my problem is the same but also my internet browers shuts down randomly with no warning ive tryied using diffrent browsers but tono sucsess ive check mscnfig for any enlcuive trogans ive got avg 7.8 it says my computert is fine but ive even reistalled windows its still thier

iamthedevil
Re: Computer keeps shutting down

I was getting around to eventually posting about the same exact thing. My wife has a new PC, I'm going to go out on a limb and guess the same model, that has been shutting down or locking up since practically out of the box.

Here's the details:

HP Pavillion Slimline s3120n TV PC

AMD Athlon 64X2 Dual-Core 4200+

 

I did a search and read that some people were having trouble with this particular processor when playing a graphically-intense game or the like, but this P.O.S. locks up just sitting idle. I tried to do all the Windows or HP troubleshooting, but I honestly haven't messed with it enough to know more. She needed a dependable computer for work, so her old one is getting the job done while the new one sits and collects dust...

Anonymous Visitor
Re: Computer keeps shutting down
OUr HP pavilion keeps shutting down too. I had a new hard drive put in and now I get a low memory on drive D message upon startup and it still keeps shutting down. Drive D is the recovery drive.
jewels
Re: Computer keeps shutting down

Well I don't have that particular pc, nor do I have vista. But I have 2 compaq laptops and the damn things always run hot. Never had this problem with dell laptops. (Since it's the same co, figured it might matter.) Although in my experiences the intels seem to run hotter than the amds. I always have small fans set up blowing on the fan area to keep the damn things cool. With one of them-it won't run more than 2-3 hours without an additional fan (with the fan it will run continuously for days w/o issues). Not really sure if that's the problem for you guys or not-but if buying a 5 dollar fan at walmart and aiming it at your tower solves your problem, then it's worth a shot.

iamthedevil
Re: Computer keeps shutting down

I doubt it would be so simple- I'm just not that lucky. I'm thinking some kinda processor/hardware issue with this model, but I hope I'm wrong.

Ashton
Re: Computer keeps shutting down

It's the computer shutting down thread!!!

Seems to be endemic;-)

Well, the usual rules apply with a couple of twists..

Did you vista users download the latest service pack (sp1)?

You need to take a look at your event viewer log after this occurs and you boot back up. The easiest way to get to that is Start->Run->type in eventvwr.msc-> the error will probably be located in system->may as well check the application log too->use the clipboard icon in the error window to paste the error into a notepad.

From there, you can either paste here and if I get a second I'll look it over. If you can't understand what the heck you are looking at (ie: parameter errors) and google isn't able to help out - well, you're not alone becuase I'm not sure I'll have much success either!

Windows seriously needs to clean up their error reporting and at least give us a fighting chance to figure out what is going on..

The other timeless method that has been mentioned by a few people in the forum is the memtest86+ memory diagnostic cd. This method really works and should be the absolute first thing you do when encountering issues like this. Go here.

http://www.memtest.org/download/1.70/memtest86+-1.70.iso.zip

That will open into a download window - download it. Unzip it. Burn the .iso to a cd. Reboot the machine into the CD image and run. If you get a bunch of red errors - you have memory problems and an answer to your problem. 

Jewels made a good reference to heat - heat kills. That is why I freeze my butt off when I'm sitting next to the server room and receive weird looks when I'm wearing a coat in July.

We also have a saying, "when in doubt - blame compaq", which may explain more of her issues.

Tell me how it goes. 

 

In the New Year, may your right hand always be stretched out in friendship, never in want. - Irish toast

 

Ashton
Re: Computer keeps shutting down and Memtest86+

A couple of more side notes on the memtest.

When you boot into the CD - memtest will start automagically and run until you exit. My personal rule of thumb is to give it about one "pass" and if no errors show up then you are probably okay.

Also, I think "we've" mentioned memtest dozens of times over the year but for the life of me, I can't remember a single person actually posting back saying that they did it. Memory errors can range form booting into blue screens to unexpected shutdowns to little things like programs won't install.

That's not to say memtest86+ is a cure all, but it's worth a look any time you encounter issues.

In the New Year, may your right hand always be stretched out in friendship, never in want. - Irish toast

 

fourtytwocents
Re: Computer keeps shutting down and Memtest86+

 Incredibly, my computer keeps shutting down in the middle of the memtest!!!  It won't even let it run it's course :(

..time to eat the donuts....

ArchiAngel
Re: Computer keeps shutting down

I see your problem.....It's an HP.....lol

Sorry, Tech joke from my Computer City days (Now COmpUSA/GeekSquad)

Do you have any flash drives of USB devices that are currently only XP compaible or less currently attached to the computer?

Printers like Lexmarx can cause a write error that causes the "blue Screen of death" or a rebbot if their drivers aren't compatible or up to date as they try to intergrate into the system's OS.

 

Best thing to do is disconnect all attached devices until the comptuter boots and then, if it loads and stays on then that is the problem, then one by one reattach the devices and Vista should try to load an appropiate driver and or you'll need to provide a disk/file..if a flash device added makes the computer Crash then the device is "bad" if not the flash card attached to it. (Should be noted that Digital Cameras,PDAs, and some external hard drives require you load their drivers and support software before they are plugged in as they aren't "plug-and-Play"

Another problem affiliated with usb devices is the unpowered ones that draw power through the usb cables (or via a connection to the keyboard port or other port) instead of being independently powered.  It makes things more convient and less messy but if to many USb devices that draw power from the computer via the USB cables or ports are attached then it could trip the circut breaker in the Power source cause the Computer could quickly be using more power then it has availible.

 Likewise a malfuntioning or misformatted USB flash dive or jump drive or other usb device with outdated or incompatible drivers could cause a "blue screen of death" or rebooting if they are OS specific.

Lastly, if you moved the computer recently (Or if you are in a Earthquake prone area like I am that will shake the shit out of your computer from time to time) and if you are feeling brave enough you may want to open it up and make sure that al the cables, wires, connections and boards are firmly set and connected as a lose board, such as a added Graphics card, can cause booting problems as the Computer first "sees" then "doesn't see" then "sees" a Graphics card and reboots to try to load the appropiate driver.

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