"Heather" from "Account Services" is in jail !


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Hubby
insert witty description here
I am a Grown Up Geek

The FTC has finally put (at least a temporary) end to those "Heather from Account Services" and "Warranty Services" calls. If you got 10 of these calls a week like I did, you should be jumping for joy.

The FTC alleges, in part that they were:

1) calling consumers whose phone numbers are on the National Do Not Call Registry;
2) calling consumers who had previously asked not to be called;
3) failing to transmit their caller ID information, as required;
4) “spoofing” or masking their caller ID information;
5) failing to promptly identify themselves, the purpose of their call, and/or the nature of the goods or services they were selling;
6) improperly abandoning calls; and
7) failing to make required disclosures in their robocalls.

You can read the entire Press Release here: FTC Stops Annoying Robocalls

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Seal (not verified)
Re: "Heather" from "Account Services" is in jail !
Heather and crew called my registered Do Not Call number this morning, 4/15/2014. They, and others like them, find it profitable to put up with harassment from the FTC, which is ineffective in stopping the scams.
Janus (not verified)
Re: "Heather" from "Account Services"
Ugh I got a call from "Heather" this morning make it stop!!!
Annoyed in DC (not verified)
Re: "Heather" from "Account Services" is in jail !
Heather is alive and well. Woke me up this morning, and had called 5 times in the past two days. This morning's call showed Pepperdine Univ on the caller ID. FTC and FCC need to deal with this.
Anonymous Visitor (not verified)
Re: "Heather" from "Account Services" is in jail !

Quit hanging up! Waste as much of their time as possible or at least make them miserable. I get a lot of calls from Heather. I either waste as much of their time as possible by asking them to hold on a sec....
or...and this is my favorite...using the air horn I keep for when the UPS guy comes to my door and my dogs won't quit barking...I have actually had them curse on the other side of the line after getting the air horn. That is gratifying.

Anonymous Visitor (not verified)
Heather from Account Services
I try.. but I can never get past the recording. It hangs up when I push a number. I will try again though.
Anonymous Visitor (not verified)
Re: "Heather" from "Account Services" is in jail !
Apparently Heather broke out of jail or was released on parole because I was just called from her on Noverber 26, 2012. It said that this was Heather from Account Services and she was calling about my credit card. I hung up on this robocall, and I have been on the Do Not Call List for over 5 Years myself. Todays phone number is 1. A Cellphone from NV and this is the number that they used (702) 520-2337 . So if she is in jail who picked up where she left off?
Anonymous Visitor (not verified)
Re: "Heather" from "Account Services" is in jail !
The idiot is free because she just called me again.. Please provide more information on the supposed arrest of "Heather".
photo of member named
Hubby
insert witty description here
I am a Grown Up Geek
Re: "Heather" from "Account Services" is in jail !

More information on the arrest of "Heather" is here: more information on the arrest of Heather. However as you can see, it is been a while, so she may be out on bail.
and remember that the use of the word 'arrested' is figurative, because as we know, Heather is not a real person

Anonymous Visitor (not verified)
Re: "Heather" from "Account Services" is in jail !

Hmm, their efforts aren't stopping the company! I have been receiving calls from them for years, and I am on every do not call list available! When I wrote this post, I had just received another call, exactly at 9am CST. When I get a chance I will write yet another complaint to the authorities.

Thanks for sharing the article btw.

CC

Anonymous Visitor (not verified)
Re: "Heather" from "Account Services" is in jail !

These scammers just keep going, often by shutting down one operation and startling another under a different legal name, but sometimes they just ignore legal proceedings until they're hauled to jail.

A big part of the problem is that there is now a phone company, Pacific Telecomm, that is helpiing them.

The website http://telemarketerspam.wordpress.com/ appears to be dedicated to shutting Pacific Telecomm down.

Anonymous Visitor (not verified)
Re: "Heather" from "Account Services" is in jail !
So someone thinks the FTC has shut down "account services"? If they have it must be a copycat that phones me at least three times every day and one my wife's cell phone 2 or three times a week. And, you can't get rid of them. I've talked to the FTC until I finally got tired of it. They say they can't track them down. I suggested they just walk down the street in D.C. and talk to the F.B.I. They'll know what to do. My next ploy is to start saying the "F" word over and over as soon as a real person comes on line and maybe they will file a complaint against me! Then I'd find out just who they are. Would that work?
Anonymous Visitor (not verified)
Re: "Heather" from "Account Services" is in jail !
as of today, i am now receiving calls on my home phone "Heather from Account Services". I usually press 1 and scream in their ear or may now start blowing a whistle.
Marianne C (not verified)
Re: "Heather" from "Account Services" is in jail !

Heather must be out on bail: she just called me. I have blocked those calls about 20 times on as many different numbers. AT&T only allows me to block 10 at a time, so I have to keep clearing out the old numbers and adding in the new ones as the calls come in.

Both the US and Canadian federal governments and the governments of every state in the Union are after poor Heather's tail. The most recent information I got from my state is that the calls originate from countries that either do not extradite or do not respond to requests for police action. So complaining to the law will do us no good.

One thing we might do that would yield some success it to demand that all phone service providers also provide call blocking, and that the blocked numbers be limitless. A limit of 10 for 6 bucks a month has never done much good. It only stops Heather from calling from the same number twice.

Anonymous Visitor (not verified)
Re: "Heather" from "Account Services" is in jail !
I hear the jail Heather is in has employment classes of setting up your own robocall business. I continue to get the calls and from different floating numbers.
Anonymous Visitor X (not verified)
Re: "Heather" from "Account Services" is in jail !
Hahaha I had no idea about them or their scam. I was even interested this morning when they spike to me without my coffee. They woke me up after a rough night at work but I'm forgiving and too nice a guy. Needless to say, I was hung up on by a very rude male who had 0 patience. If they think they can out rude me they have another thing coming! I'm a child of the interwebs! I will expose my madness!!!!!!
Anonymous Visitor (not verified)
Re: "Heather" from "Account Services" is in jail !
'Fraid not...we've gotten at least three calls within the last month.
Dave Peterson (not verified)
Call from 971-373-0141
Heather must be calling from the big house. I am getting calls on both my home and mobile phones. My mobile captured the following number: 971-373-0141.
Anonymous Visitor (not verified)
Re: "Heather" from "Account Services" is in jail !

10/10/2011 - Heather's sidekick Rachel called just now.

A couple of months ago I read all the FTC documents that you linked to, and called the "Staff Contact" number in Chicago that was listed at the bottom of the document your link goes directly to. The woman that answered the phone said they get calls from Heather all the time. These are the people that handled the suit against them and they get called by them all the time! I said you guys sued them, won, and they're still calling. She said "Do you think they care?" When I read that they had a 9 million dollar judgement against them because that was the estimated amount of their ill begotten gains, which by the way they claimed poverty and did not pay, I understood why they are continuing to do it.

Hey, lawyer up, steal 9 million dollars, claim poverty when told to pay it back, repeat.

Bruce9997
I am here to learn from others
Member for 4 years 13 weeks
GuG-Points: 115
Re: "Heather" from "Account Services" is in jail !

Geeez!   I'd have to claim poverty, too, if I got a 9-million dollar judgement against me.  Maybe, they'll just have to shoot both Heather and Rachel, then bury them out in the yard, and write off the judgement -- might be cheaper for all concerned.


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B9997

GEEDEEPEE (not verified)
Re: "Heather" from "Account Services" is in jail !
GOT A CALL: 10/8/11 10AM
Anonymous Visitor (not verified)
Re: "Heather" from "Account Services" is in jail !

Heather -- or at least some of the many Heathers -- is/was Brittany Dunphy, Kara Singleton Adams, Jason Eyers, James Schoenholz et al. I know this because I filed complaints about Heather harassment and then started getting emails from the US Department of Justice about the progress of their Heather prosecution. Today's update:

The defendant BRITTANY DUNPHY plead guilty to one count of Conspiracy to Commit Offense or to Defraud US. BRITTANY DUNPHY also plead guilty to one count of Fraud by Wire, Radio or Television.

It is helpful for the Court to know the impact of this crime on its victims. In an effort to provide this information to the Court, we are enclosing a Victim Impact Statement. If you choose to complete a statement, please forward it to:

Jamila Hall
United States Attorneys Office
Northern District of Georgia
75 Spring Street, S.W.
Suite 600
Atlanta, GA 30303

This is one way the Court can hear your concerns as they relate to the crime. A United States Probation Officer may also contact you in an effort to obtain additional victim impact information. Victim impact information is generally not public information; however, under criminal law and procedures, all information contained in your questionnaire will be disclosed to the defendant and his attorney. Please return this statement as soon as possible, and at the very latest it needs to be returned before the sentencing date.

The sentencing hearing for defendant(Drunk, BRITTANY DUNPHY, has been set for November 1, 2011, 10:30 AM at Richard B. Russell Federal Building and Courthouse, Courtroom 2307, 75 Spring St. SW, Atlanta, GA 30303 before Judge Charles Pannell. You are welcome to attend this proceeding; however, unless you have received a subpoena, your attendance is not required by the Court. If you plan on attending, please check with the VNS Call Center to verify the sentencing date and time. Should you wish to speak at the sentencing or want to check for the most current information on the date/time of this event please call our office a day or two before the scheduled hearing.

A United States Probation Officer prepares a report for the Court and may contact you to discuss the impact the crime had on you financially, physically, and/or emotionally. If you are contacted, please make every effort to provide accurate and detailed information. PLEASE NOTE: If you plan on attending the hearing, we suggest that you call our office at 404-581-6179, 404-581-6041 or 404-581-6102 one business day before the hearing to confirm the date and time. This call will help ensure that you receive up-to-date information on the status of the hearing.

Anonymous Visitor (not verified)
Re: "Heather" from "Account Services" is in jail !
Well, that hasn't stopped them. I got 2 calls from Heather today...grrr!!
TiddlyWinky (not verified)
Re: "Heather" from "Account Services" is in jail !
If that was ever true, she didn't last long. Got another call from her this morning offering to lower the interest rates on my credit cards--an exercise in futility since I never keep balances on my cards--and once again I pressed "2" to get my number off her list. Yeah, like that will work!
Anonymous Visitor (not verified)
Re: "Heather" from "Account Services" is in jail !
Heather has been calling me for four years with a short lull about the time this thread went up. I can tell you that she has broken out of jail and is now spoofing with phone numbers that are two digits off from your own number. I got a call from her yesterday and this morning a co-worker told me that she too got a call from them using a number that was two digits off from her own number. Heather is now spoofing with customized numbers.
LadyCerridwen48
LadyCerridwen48's picture
I am supporting our troops from The Rez
Member for 7 years 24 weeks
GuG-Points: 3130
Re: "Heather" from "Account Services" is in jail !

 Heather woke me up this morning Sad

Anonymous Visitor (not verified)
Re: "Heather" from "Account Services" is in jail !
Yeah, "Heather from Account Services" is still calling as of today - 1/24/2011... bad news
Anonymous Visitor (not verified)
Re: "Heather" from "Account Services" is in jail !
Apparently, Heather broke jail. At least as of yesterday, 14 December 2010 at 1040 hours. This phone number belongs to a trusting 93-year-old woman who is armed with a dangerous weapon - a credit card. Her number has been on the DNC list since its inception. These illegal calls continue unabated.
Anonymous Visitor (not verified)
Re: "Heather" from "Account Services" is in jail !
If the sweetheart really is in jail, the calls have resumed as of today (08-25-2010) at 3P.M. Eastern time. It makes me want to remove my telephone. Am on the DO NOT CALL list and have been for years..
photo of member named
Hubby
insert witty description here
I am a Grown Up Geek
Re: "Heather" from "Account Services"

OMG, i hope Heather didnt break out of jail! One of the reasons that "Heather" got busted is because she didnt really pay much attention to that Do Not Call list, so I doubt she'd pay attention to it now if she's back on the loose..

LadyCerridwen48
LadyCerridwen48's picture
I am supporting our troops from The Rez
Member for 7 years 24 weeks
GuG-Points: 3130
Re: "Heather" from "Account Services" is in jail !

Excellent. They were fun, especially when I got the calls WEEKLY during the 3 year period I didn't own a car at all. 


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She heard about a place people were smilin', they spoke about the Red Man's way and how they loved the land...

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