need help: Laptop pointer is frozen

18 posts / 0 new
Last post
rebacald
need help: Laptop pointer is frozen
the pointer on my laptop is frozen in the middle of page. i can use the arrow keys but not the pointer. whats wrong?

   

   

hubby
Re: need help: Laptop pointer is frozen

[quote=rebacald] whats wrong?[/quote]
Cold be any one of a bazillion things..
Have you tried rebooting the computer for starters?

rebacald
Re: need help: Laptop pointer is frozen
yes i turned it off and on, i loged off then back in. i took the battery on laptop out then back in.
hubby
Re: need help: Laptop pointer is frozen

Ok.. Between the time that it was working and the time that it stopped working, did you do/change anything? Install any software, modify any system settings, install any updates, let anyone use the computer? and.. what brand/model is it and what version of Windows are you using?

rebacald
Re: need help: Laptop pointer is frozen
no i didnt install anything. its a dell insp using window vista
hubby
Re: need help: Laptop pointer is frozen

ok, so you should be able to plug-in a regular mouse to use while you figure out the problem...
The trackpad probably has some special software that came with it, or a section in your control panel - have you checked there to make sure it's enabled?
Also, have you looked in your Windows Event Viewer (Start|Control Panel|System and Maintenance| Administrative Tools| Event Viewer.‌) to see if it's showing any errors there?

Pages

Add new comment

Comment