MagicJack bill - Is this for real?


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Anonymous Visitor

Dear customer:
This is not a bill, but a choice for you as described below. If you decide you will not pay, you do not have to take any action.
Due to recent changes, MagicJack will start to charge for 911 services for 911 capability. If you decide to continue to receive certain limited 911 calling privileges as described in our TOS, you will need to go to my.magicjack.com and fill out the necessary forms and give new debit/credit card information.
magicJack will not profit by collecting these pass through charges for the 911 authorities.
The charges will be billed annually by email and may cost anywhere from $6.00 to over $60.00 a year. On average throughout the country it will cost about $12.00 a year.
magicJack will provide limited exceptions for hardship cases for people who made a 911 call before July 1, 2013 and will post notification or email these certain customers later concerning the eligibility.
These unfortunate changes were made necessary because certain emergency 911 Districts in certain jurisdictions requested we attempt to bill on their behalf and benefit.

Dan

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dgilluly
dgilluly's picture
I am the boy your mother warned you about from Belmont, NY
Member for 1 year 51 weeks
GuG-Points: 66
Re: MagicJack bill - Is this for real?

 I'm guessing yes as well. I would just call Magick Jack's main customer service number to verify its legitimacy first.

I know I get a $1.00/mo surcharge on my phone bill each month for 911 service.


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Associates in Occupational Studies in Computer and Network Technology
CompTIA A+ and Network+ certs, 2nd place 2010 NY state Skills USA
Owner, Gilluly IT Services

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Re: MagicJack bill - Is this for real?

I can't say for sure if it's real or not, but I am leaning toward "yes" ..
I know that many municipalities charge 911 taxes and fees which are usually on your phone bill. No reason why VOIP users should get a free ride.

Since they arent asking you for any information, and tell you to go to the MagicJack.com website (assuming any link actually goes there, not some fake website) I'd say it's legit.. But, DONT CLICK ANY LINKS (if it came via email) go to magicjack.com the way you normally do (via bookmark or by typing it in) and see if the option for the forms it mentions are there.

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