My Touchpad Stopped Working....


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mariowar
I am A Man from Texas-Houston
Member for 6 years 29 weeks
GuG-Points: 5

I have a Gateway MT6831 laptop which had a faulty motherboard 4 months ago and was replaced under warranty.

However, the touchpad stopped working today and the warranty expired one week ago. Murphy strikes, ONCE AGAIN.....

I reintalled the driver, performed system restore, reinstalled Vista, and nothing.... I have to use an external USB mice.
I checked under control panel ad device manager and there is not even a yellow question mark, it that not eve detect the touchpad....

I just purchased an used palmrest assembly with touchpad from Ebay, hoping that I would be able to detach the touchpad from it, howver it seems that it is fixed...... so I would have to swap the whole part. Is it a task dificult to perform?

Someone told me that he does not think it is a touchpad issue, he said that probably is the Mother Board..... ARGH, once again, could it be possible?

Any help would be gldly appreciated.

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Anonymous Visitor (not verified)
My Touchpad Stopped Working. Now it's fixed!
thank you thank you thank you....f6 worked..I had tried new drivers and I was almost ready to reset the whole machine...thanks to you...I did not have to do that..
Yet Another Anonymous Visitor (not verified)
SynapticsTouchpad Randomly Stops Working

Know I'm a little late to get in on the conversation, but figured I'd give it a shot anyway... As a former custom software dev, I'll say that I'm pretty tech saavy - completely know/ understand how F6 works, so if that was the case I wouldn't be posting this. Not sure if it matters really, but have a Gateway NE56r43u laptop that was upgraded some time ago from Win 8 to 8.1 (argh - won't even begin to list issues that came with that or the following update), but touchpad has had no issues with that.

Just over the past few months now, the touchpad will just randomly stop working - where I can move the arrow around & even use the 'right' click/ button - but to gain any focus on a window (left click/ button) becomes virtually impossible for God only knows what reason. I have since played around with the settings/ properties creating new profiles, incl one that is basically stripped down to the bare bones w/ no extra functions (like flicks, scrolling, etc.) & have installed/ reinstalled every up to date driver I could possibly find (which don't seem to be all that new). For the life of me, cannot figure out why this is happening in order to fix the actual problem - which is beyond annoying when I don't use any external device such as a mouse. Is there anybody out there w/ skills that has any idea of what's going on, including what the possible fix is for this? Any newer drivers out there from Gateway to Synaptics are totally pointless - and obviously not a solution for this issue. Anything MS has to offer as well (as I'm thinking of possible issues w/ 8.1 compatibility) doesn't offer anything that makes a difference either. Grrrrrrr.....

Again, this is completely random when it happens - there's no repeat action/ function that takes place every time before it happens & it's getting old having to resort to Alt/Tab to get through screens just to shut down. I've disabled/ enabled the touchpad via F6 hoping the toggle would maybe kick it in to functioning again, along w/ using Ctrl to find/ hilight - restore focus to the pointer/ touchpad - as stupid as it sounds, but when ya get desperate... I can go hours, sometimes a day or 2 before it happens again the next time - just seems like no rhyme or reason - which make no sense for a computer & its functions that is built on logic. Making me crazy! Wink

Anonymous Visitor (not verified)
Re: SynapticsTouchpad Randomly Stops Working

Gateway builds junk.. That's why it didnt cost you very much..
A computer and it's functions are build on logic - but a Gateway computer is built on cheap labor, cheap parts and cold solder joints.
Live with it or buy something built better.

Anonymous Visitor (not verified)
Re: My Touchpad Stopped Working....
Thank you! I've almost tired every way but this one lol F6 ITS WORKS!
Another Anonymous Visitor w a Valid Question (not verified)
Re: My Touchpad Stopped Working....

Just wanted to say thanks for the lack of help or anything else constructive. Also appreciate the additional display of ignorance, hope it helped fill the obvious void in your feelings depleted self worth... glad I could oblige Smile

As a now retired custom software dev (by the time I was 40), I do have an understanding of most things in computing & while I do own several higher end notebooks, etc. - I did buy this "cheaper" laptop intentionally, as I despise even looking at a computer these days (happens when you code 24/7 for yrs on end)and only needed something to use 1x/ month to pay my bills.

As for the touchpad issue, it isn't hardware related (so it being a Gateway has no bearing on the issue), but it is a software issue that Synaptics is apparently aware of but could seemingly care less - as they do offer a fix via an update to the driver BUT will not install because Synaptics didnt sign it & Windows wont install an unsigned driver ny default... so I'm unfortunately in the process of what I do best & revising the driver files/ code myself (which I loathe even the thought of).

For any/ everyone else having a similar issue (why you're here in the first place), all I would suggest is to just rollback to the previous driver of possible/ and if you had no issues with it last time used & just wait for Synaptics to get on the ball & reissue the new windows compatible signed driver...

Also a big thank you to anyone that has actually tried to help come up with another/ valid approach

Anonymous Visitor (not verified)
Re: My Touchpad Stopped Working....
yep FN F6 thank you all
Anonymous Visitor (not verified)
Re: My Touchpad Stopped Working....
FN 6 did the job for me!
Anonymous Visitor (not verified)
Gateway NE56R34U touchpad
Hey sorry if anyone thinks I'm disabled or something because I didn't read the manual, but my Gateway NE56R34u touchpad stopped working and I have no idea what anyone is talking about (I'm 18 and challenged with technology Tongue ). Can someone please give me a step by step process on how to fix it? Also, something about a USB was mentioned. Thanks so much
AnonyMan (not verified)
Re: Gateway NE56R34U touchpad

Step 1: Open manual
Step 2: Read words on the pages
Step 3: Come here and ask any remaining, specific questions you may have.

Not knowing anything about technology has nothing to do with the ability to read the mostly non-technical user guide and should not be used as an excuse for being lazy.

Anonymous Visitor (not verified)
Re: Gateway NE56R34U touchpad
Thanks, I can actually accept that at times I may be lazy. I'm not going to read the manual a second time because I'M ALSO TOO LAZY FOR THAT. I'm taking it to geek squad. Btw that was super sassy^ good job!
Anonymous Visitor (not verified)
Gateway NE56R10u Mouse
Well my mouse just quit working a couple of hours on my Gateway laptop NE56R10u and when I saw the comment f6 I tried it and it works now! Thanks for the help
Anonymous Visitor (not verified)
Re: My laptop keys wouldn't work
I have 2.5 year old Gateway NV55S - for using it, tried everything - took battery out and reinstalled = pushing keys nothing work - any suggestions
rakesh amin (not verified)
Re: My Touchpad Stopped Working....
f6 worked thanks guys
Anonymous Visitor (not verified)
Re: My Touchpad Stopped Working....
Iam using an acer aspire E1 510 laptop. for some days my touchpad is not working i did'nt find any solution till now. plese anybody help me to solve the problem in an easy way
Anonymous Visitor (not verified)
Re: My Touchpad Stopped Working....
I have a NV56R14u Gateway and suddenly my scroll isn't working, I tried going to mouse settings but I don't see any setting tab with one-finger scroll option
Brians Computer reapair and salse (not verified)
Re: My Touchpad Stopped Working....
f6 worked for me
Anonymous Visitor (not verified)
Re: My Touchpad Stopped Working....
I had this same problem and F6 fixed the problem thanks Brian.
ladired (not verified)
Re: My Touchpad Stopped Working....
thank you so much I didt no what to do about my touchpad on my gateway until I read your feed, again thank you I push the f6 and it started working all smiles.
franky (not verified)
Re: My scrollbar on touch is not working
gateway nv57h scrollbar of touchpad is not working
Anonymous Visitor (not verified)
Re: My Touchpad Stopped Working....
I tried F6 on my Gateway laptop and the touch pad still does not does not work. My laptop is at most 2 weeks old.....
Anonymous Visitor (not verified)
Re: My Touchpad Stopped Working....
Yes, F6 works. Thanks so much for the post!
Anonymous Visitor (not verified)
Re: My Touchpad Stopped Working....
Wow... so many people admitting they are completely retarded
Anonymous Visitor (not verified)
Re: My Touchpad Stopped Working....
We aren't retarded, we are actually quite smart. Sometimes we need a little help with some things. I have just about tried everything to get the touchpad on my notebook working again, but nothing has worked so far. I am NOT retarded. Quite the opposite, as a matter of fact!
Anonymous Visitor (not verified)
Re: My Touchpad Does Not Work
I think he is referring to the people too stupid or lazy to bother reading the manual or learning how to use their laptop. Of course there are others who may have done that, but the keyboard is just plain broken. It seems that the majority of the people with this particular problem never bothered to read the manual..
Anonymous Visitor (not verified)
Re: My Touchpad Stopped Working....
I'd rather be retarded than a jackass like you, stop your braying jackass. Stop listening
Anonymous Visitor (not verified)
Re: My Touchpad Stopped Working....
just rebuilding a gatway laptop. clean install of windows and tryed both alps and synaptics driver and f6 with no luck. checked cable connection too and it is well connected and no visible broken connections. Could it be another driver? one thats not the two i specified above? the model is gatway nv73a.
Anonymous Visitor (not verified)
Re: My Touchpad Stopped Working....
Thanks!!!! the F6 button worked.
Anonymous Visitor (not verified)
Re: My Touchpad Stopped Working....
Thanks so much my mouse pad quit working and F6 worked thanks so much!
Anonymous Visitor (not verified)
Re: My Touchpad Stopped Working....
My touchpad stopped working so I tried the F6 and it still doesn't work. I'm working off of a mouse, which I find better but my laptop Gateway is not even a year old.
Anonymous Visitor (not verified)
Re: My Touchpad Stopped Working....
Cursor is moving but when I hit , It has no function. I pressed f6 but it is not working

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