Possible Stolen IP Address


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richars1
I am wat I yam
Member for 6 years 27 weeks
GuG-Points: 32

I am not a frequent poster so I'm not sure which thread this belongs in, but over the weekend I joined a couple of "techie" forums. I've been hacked on more than one occasion and I was interested in finding out how to protect myself. Upon making an introduction, a poster immediately accused me of having had 4 different accounts on the site and being a poster who blasts members on other internet forums. I was subsequently banned. And quite unfairly, I might add. I had never been to said forum prior to that. I'm not sure if my IP address is being framed or what, but any assistance that can be offered will be greatly appreciated.

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Anonymous Visitor (not verified)
Re: Possible Stolen IP Address
Just happened to my boyfriend. they logged into his computer pretending to be verizon, it was a huge scam he didnt pay and disconnected after i googled it and found this thread. now we're worried they were on our computer... i cant believe people do this type of scamming. not sure what to do now Sad
Anonymous Visitor (not verified)
Re: Possible Stolen IP Address

We have comcast triple play. When making a call our caller identification comes up with another name, actually a business. I called comcast telephone support. The person checked our system and said our IP address had been changed and was being used by someone out of state. I was then directed to a service that would fix the problem. Offered 3 different options for the repair and installation of Internet security. They worked on our computer remotely for about 5 hours, said it may take 24 to 48 hours to correct it. That several providers had been notified of the change and all had to be no field of the false change.

Now, I'm wondering of course if this is legit. I have not paid them yet, they will not be able to charge me till I send approval through, after I find my caller ID is coming through correctly. Our credit card company flagged the account, suspicious of the charge and called us when they first began the process.

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Hubby
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I am a Grown Up Geek
Re: Possible Stolen IP Address

I'm afraid the Mr Skinard is right.. You have been scammed.
IP addresses change every day.. By the nature of the internet and how most internet providers work, they are supposed to change..
Unless you know what they did on your computer, I would consider it "unsafe" until it has been 'cleaned'.

Where did you get Comcast's telephone number from when you called them?

Anonymous Visitor (not verified)
Re: Possible Stolen IP Address
I googled Comcast telephone support. He ran a check and saw my IP address had been changed and was originating from Skokie!ill. We are in IN. He then transferred me to this tech support company for more help.
Leonard Skinard (not verified)
Re: Possible Stolen IP Address
YOU GOT SCAMMED!
Anonymous Visitor (not verified)
Possible Stolen IP Address
A message popped up on my computer while using it that my IP address was already being used by another computer and that I should either change my IP address or that of the other user. I have been notified by our internet provider that my IP address has been identified as one that illegally entered a secure site. I have no clue how to do that and have found conflicting information on the web about changing an IP address on a Mac. I honestly don't know what to do about it because the "offense" with my IP was almost a month prior to that message pop-up on my computer.
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Hubby
insert witty description here
I am a Grown Up Geek
Re: Possible Stolen IP Address

Your internet provider assigns an IP address to your cable or DSL modem. That IP address can, and will change all the time. It might change when you turn it off and back on, or it could change randomly. It's not your problem or your job for you to worry about, or have to change your internet IP address - because it doesn't matter.

If you have a "router" in your home which allows more than one computer to use your internet connection, then each computer, smartphone, etc, using your internet connection has it's own "internal" (to your home) IP address. Even though they have their own IP, when they connect to the internet they all go through that one, shared IP address proved by your provider and assigned to your router or modem. Sometimes two devices will be given the same (internal/private) IP address from your router and this can cause the message that you are describing. This IP address has nothing to do with your real, internet-facing IP address that your provider gives to your router. But it is possible that if someone 'borrowed' or hacked into your network - like if you have a WiFi with no password, they could have done something from your network, which would show as coming via that single internet-facing IP address. If someone is snooping around inside your network via your wifi, this could potentially cause this error message.. so, if you have Wifi I would make sure it is password protected.

I'm not sure what the point is about what your internet provider is telling you. Either you are going to jail or in big trouble, or they are warning you.. there is no need or reason to change your IP address because of this but like I said above, secure your WiFi, and make sure that if you have any Windows computers in the house they are all patched and secured with antimalware software.

Oppsnowwhat (not verified)
Re: Possible Stolen IP Address
Verizon cell phone not working, called Verizon support from phone number gotten off web. Support said my IP address had been hacked and someone was using data from my smart phone's data right now (cell phone uses my IP address thru wifi, they said). Talked me into letting them on my computer to check this out. Four IP addresses were active and one did not begin with the same first 3 numbers (IP addresses are given by area of location, they said). Said someone was trying to hack into my hard drive as we spoke. Did not as me to shut off wifi or computer, so I did anyway. Said a "white hat technician" would have to clean up my apple computer. They would have to contact the white hat technicians for me. Likely cost about $400. Thru Apple it would cost 6x more. They had access to my computer for about 5 minutes. Called ISP - they said by turning back on my computer and wifi, I had changed my IP address. What else do I need to do? How much damage can be done by Alex and Steve - likely Raj and Amad (spoke with accents).
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Hubby
insert witty description here
I am a Grown Up Geek
Re: Possible Stolen IP Address

So, to be clear and to avoid confusion for other readers. Your IP did not get hacked or stolen.. Your computer did (so they say). IP addresses do not get 'hacked'.
The rest of this story seems very suspicious and improbable.
1) You called Verizon mobile support and they had a computer expert ready and waiting, with the required systems to remote-in to your computer? Verizon Mobile does not do computer support!
2) They could see/tell that someone was trying to "hack into your hard-drive"? and how, exactly could they see/know tell this?
3) A "white hat technician"? W T F?! That's not even a (professional) thing! Verizon does NOT have a staff of "white hat technicians!"
4) Through Apple would cost 6x more? How do they know? Did they even tell you what was 'wrong' ? Do they have access to Apple's pricing?

You got scammed (sounds like you realize this) I would LOVE to know what number you dialed and where, exactly, you got it from. If they really had access to your computer, the risk of "damage", meaning they could have planted who-knows-what on your computer, is great. Even if your IP address has changed, if they planted something, you're screwed.

Were you able to watch the screen and see what they were doing, or were they just saying a lot of fancy technical stuff to scare you? Did they ask you for any passwords to the computer?

Visitor A (not verified)
Re: Possible Stolen IP Address
You posted my first comments 8/3 about my IP being "stolen". Ok, I went out and bought a Mac yesterday. Shall I assume the techs that I paid $400 to , downloaded malware? Is there anyway to get that computer "clean" and donate it? I have unplugged the computer from the router and I am using my iPad until the Mac arrives and info is transferred. M
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Hubby
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I am a Grown Up Geek
Re: Possible Stolen IP Address

you can format the computer which will reinstall the operating system fresh, like the first day you bought it, then donate it.

Anonymous Visitor A (not verified)
Re: Possible Stolen IP Address

Thanks for your help. The company that scammed me posted the charge for $400, withdrew it, reposted it in 2 days, and withdrew it again. My credit card company said they've probably given up and time is running out for them to post that charge. If they do ,I will have several months to dispute the claim. So at least I'm not out the $400. But the anxiety, lost hours and buying a new computer.... sure hope the Mac is great and "vaccinated".
My Microsoft Essentials Secuurity for viruses and spyware is not finding anything. Is this reliable or is there something that could be planted and undetectable to this program?
M

photo of member named
Hubby
insert witty description here
I am a Grown Up Geek
Re: Possible Stolen IP Address

no antimalware software is 100% reliable! yes, it is very possible there is something there, not detected..

You will be MUCH SAFER using a Mac, as it is immune to 100% of the Windows viruses and malware.. BUT, it is not immune to you allowing something bad to happen.. As i'm sure you've learned through this ordeal.

Anonymous Visitor A (not verified)
Re: Possible Stolen IP Address
Thank you. And yes, I hope I have learned and although I feel like a fool, I am telling my firends and posting because it sll started by me calling "Google" for help, something anybody might do. I was so scared about the scammers telling me all my info was accessible to 15 people, I got sucked in. M
Visitor A (not verified)
Re: Possible Stolen IP Address

The same thing happened to me yesterday.My PC Google Chrome and g-mail acct . were working intermittently and the searches on Google Chrome were very slow. I went online through Yahoo and got a help number page immediately with #'s for gmail problems,google Chrome problems,etc. I called this #-888-608-4414 and got a tech with an accent who gave me the same story and showed me that 15 people were getting info through my computer ( yes, through logmein123).They said I was a victim of cybercrime and all my banking info ,etc, was out there right now.
Long story on why it was absolutely necessary that I let them fix this right now and that I would be working with the FBI.NSA,etc. Cost $300.I actually didn't believe this, called a friend of mine with a clean computer and asked her to find an official Google help phone #. She gave me several she found, including 844-202-5571. A message said due to heavy calls they were unable to help me . The next one was 800-986-6450. Same story, just much less scary without mention of FBI, etc. They "worked " from 3:30-11:45 and charged me $400.I stopped them once and told them I believed it was a scam and a supervisor in India reassured me, gave me the name of the home office and a number to call there. I talked to someone there who assured me this was legit. Needless to say, with more time to check,I have learned of others who had this same thing.
I also figured out you cannot call Google for support. I don't want to name the "home office "of the 2nd one until they post the charge so my credit company can deny it. I'm told by the another person this happened to that they have infiltrated my computer and I will have to buy another computer. I hope you can save someone else from going through this and let me know if you can find anything out on these numbers. I used reverse look up on white pages and a comment posted is "this guy is a crook".

Thanks,wish I had found you earlier. M

ggootee (not verified)
Re: Possible Stolen IP Address
I just did the exact same thing and I finally told him I was uncomfortable with him being on my computer especially when I was calling for my Verizon phone. Should I worry he did something to my computer??
Roxanne (not verified)
Re: Possible Stolen IP Address
My father thinks that someone has hijacked his IP. When he looks at his IP settings in Windows, it flat out tells him it is being shared with Bob Jones (whom he does not know). His ISP using dynamic IP addresses, but multiple reboots have not fixed the issue. This Jones person has been spamming folks, and Microsoft shut down dad's Hotmail account because it looked like he was the one doing the spamming. He says he spoke to Microsoft on the phone and they explained that's why they shut down his account. My dad is not terribly computer literate, and I can usually fix his problems remotely, but I've never encountered anything like this before. I'm going to suggest he try the rebooting the router trick mentioned above. Any other thoughts or ideas would be greatly appreciated.
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Hubby
insert witty description here
I am a Grown Up Geek
Re: Possible Stolen IP Address

his computer is almost certainly infected with malware.. no reboots are going to help. The computer will need to be cleaned and disinfected.. or thrown away and replace with a Mac Smile
His hotmail account and other accounts may have also been compromised. it might be time for professional help.

Anonymous Visitor (not verified)
Re: Possible Stolen IP Address
I was told someone used my ip and accessed a bank account but it wasn't me I don't know what to do please help
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Hubby
insert witty description here
I am a Grown Up Geek
Stolen IP Address

Read all the other comments in this thread - your IP address cannot be 'stolen'.. as long as you arent giving away your internet connection (and IP address) via an unsecured WiFi setup and as long as your PC is not infected with malware the possibility of someone else using your IP address is virtually zero..

Who told you this?

Anonymous Visitor (not verified)
Re: Stolen IP Address
Google thremselves...told me..
Anonymous Visitor (not verified)
Re: Possible Stolen IP Address
I beleve someone has stolen my ip address to create an email acct. to make it look like it was created on my home computer. how is this possible and can I prove that my ip adress has been stolen
photo of member named
Hubby
insert witty description here
I am a Grown Up Geek
Re: Possible Stolen IP Address

Read all the other comments in this thread - your IP address cannot be 'stolen'.. as long as you arent giving away your internet connection (and IP address) via an unsecured WiFi setup the possibility of someone else using your IP address is virtually zero..
You could easily prove it was not you via the email company's records, your Internet Service Provider's records, or the internet service provider records of the perpetrator - meaning, there is no way you can 'prove' it on your own without legal assistance (unless you are a judge or an attorney)..

Anonymous Visitor (not verified)
Re: Possible Stolen IP Address
Thank you
Hans van der Mierden Holland (not verified)
Re: Possible Stolen IP Address

I've got à call from " Microsoft" Thatcher my ip adressen woud be stolen
Is such à call to be trusted ?

Thank you

Hans

photo of member named
Hubby
insert witty description here
I am a Grown Up Geek
Microsoft phone call about stolen IP Address

Microsoft will NEVER call you
Even if Microsoft DID call you, it would be about WIndows, not about your IP address..
This call is a well known scam.

Anonymous Visitor (not verified)
Re: Microsoft phone call about stolen IP Address
Thanks Hans vd Mierden
LuckyPup (not verified)
Re: Possible Stolen IP Address
I have an iMac and use a high speed cable provider for my internet connection. I recently received a letter from the cable company saying that Paramount Pictures notified them that I had transmitted or shared a movie, and that this is copyright infringement. The charge is not true, and I suspect that my IP address was stolen. I usually power off my computer when not in use, so somebody could have stolen my IP address. If I shutdown my computer, but leave the modem on, will this prevent my IP address from being stolen?
photo of member named
Hubby
insert witty description here
I am a Grown Up Geek
Re: Possible Stolen IP Address

See the other comments in this thread - your IP can't really be "stolen".. but, it (your connection) could easily be used by someone if you leave your modem on AND have an unsecured or poorly-secured wireless access point.
If you have a wireless access point/router, be sure it is secured (password protected)
it is also possible (probable) that if you have anyone else in the household (ie; teenagers) that the infringement alleged against you is true - so if anyone else has access to the computer, i would speak with them.

LuckyPup (not verified)
Re: Possible Stolen IP Address
Thanks for the quick response. I'm 100% positive that nobody else has been using my computer (just myself and my wife in the house, and my wife does not use it). I'm thinking of leaving my modem on all the time so that there would be a conflict if somebody were to try to use my IP address. Would this work? Should I request the my cable company change my IP address?

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