Retrieving text messages from Verizon


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ineedthisinfo
I am new here at GrownUpGeek.Com
Member for 3 years 51 weeks
GuG-Points: 5

I don't understand why Verizon will not send me deleted text messages on our family account without a court order. I need this information to be able to move forward and get on with my life. Obviously there is someone out there that does have access to this information. I am desperately seeking help with this matter.

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Anonymous Visitor (not verified)
Re: Retrieving text messages from Verizon
GOlden girl is hot!!!!
Jeremy (not verified)
Re: Retrieving text messages from Verizon
@Animestrinity again: Yeah I've had these messages saved since '08 and upon programming the new phone I received on Christmas morning 2010, I was looking through old messages, opened one, and hit the delete button by mistake(Which deleted all messages I had saved for a while)
Jeremy (not verified)
Re: Retrieving text messages from Verizon
lol I know this is old and I had the same exact problem on Christmas morning 2010. When I upgraded my Verizon VX8300(I've had this phone for 3 years since 2007) to the New Droid Incredible HTC(received it as a present) I deleted my memorable texts by mistake when i was looking through them. It's really gay that we need a subpoena just to retrieve our own messages. @Animestrinity: Is it really that big of a deal if it's their privacy or not? In America identity theft is everywhere anyways so does it really matter? There's no such thing as privacy these days and if Verizon could retrieve messages do you think they'd really care enough to read through them? That's the problem these days, everything is always a privacy issue but here's the reality, THERE'S NO SUCH THING AS PRIVACY, if someone's going to steal your information, then they're going to steal it. All we want is our messages back and Verizon makes it a pain in the a*s to comply with.
animestrinity
animestrinity's picture
I am not telling from my own planet... keep off... no visitors.
Member for 7 years 45 weeks
GuG-Points: 6577
Re: Retrieving text messages from Verizon

Um...

If you just LET people get whatever information they want, then you may as well hand your identity over... I for one am not going to do that, and try to make it as difficult as possible.

And this isn't about Identity Theft... Would it bug you if someone just went to your mailbox and started reading your mail... or accessed your email account... or some stranger walked by your table at a restaurant, picked up your phone, and started reading your text messages? I'm not sure of your age, so I'm not sure if you have a bank account or credit card, but I doubt you'd just give random people the information to access those accounts.

This also isn't about Verizon employees reading your mesages... it's about other people that may or may not know you getting access to those messages... People get fired about things they say on facebook, do you think if an employer had access to your text messages (Deleted ones included) they wouldn't fire you over things you've said? Would you like your parents to be able to read every message you've ever sent? Your grandparents? Your children (if you have or plan to have them)??? You're in essence saying that anyone should be able to access your text messages anytime they want, even if you deleted them...

If you make the effort, you can have privacy to the extent of the law... and it does exist... otherwise the money in my bank account would be stolen... other countries would have every bit of info from our government... and evidently you'd have your text messages.

Jeremy (not verified)
Re: Retrieving text messages from Verizon
Wow didn't expect a response back at all but I'm surprised I received one back considering how old this topic is lol. Well for one continuity my text messages are nothing to hide at all and I don't see why Verizon can't just print them out without some dumb court order, so it wouldn't invade my privacy. My friends messages aren't bad either and our messages would be nothing that we would get fired over and it's not that private. Besides I really don't see the chances at all of some other random person reading my previously deleted texts unless I just forked my phone over to a random stranger(Even if Verizon could read them, they wouldn't care because they have more important issues to worry about and wouldn't care or remember what the messages said in the first place), the chances would be very slim that anyone else could access those messages if it was only between my friend and I. Yeah and about the credit card thing of course I wouldn't give away information that personal I'm just saying it would be easier if Verizon could just give people back their messages if they aren't private at all and harmless just like memorable birthday greetings or simple "hellos". And Yes I realize employees get fired over personal Facebook information but this has nothing to do with Facebook, this is about text messages. In fact you shouldn't be dumb enough to post inappropriate things on Facebook in the first place. Which is my point exactly because crazy people are smart enough to know how to hack your Facebook even if it is "private" which is why privacy doesn't exist(Depending on who you are).
animestrinity
animestrinity's picture
I am not telling from my own planet... keep off... no visitors.
Member for 7 years 45 weeks
GuG-Points: 6577
Re: Retrieving text messages from Verizon

I'm not saying it has anything to do with Facebook... I was just referring to another situation where people don't like what they want to consider private (and generally harmless) to be accessible to just anyone... And as for random people not having access to said deleted messages... that's exactly the point as to why they're private information and is why you need a court order or retrieve them... to KEEP random people from just being able to get ahold of those messages.

It sucks that it's your own messages you want, but you have to look at it from Verizon's point of view for a moment... requiring a court order before they release your private information to anyone (yourself included) is how they cover their butts from liability... and that's more or less the bottom line as to why they're not going to just 'print them out' for you... they probably don't care about your messages or who reads them... but I'm willing to bet they DO care about not getting sued by all of their customers and losing business because they don't protect your private information.

I also really doubt they'd ever make the effort to go through your messages to just find the 'harmless' ones to give you simply because *you* don't consider them private... that's not supposed to sound mean, but Verizon doesn't care what your definition of private information is... They're a business, and therefore care about making money, not being sued, and keeping the law happy.

I'm sorry you don't have your text messages that you want... sometimes crappy things happen.

Jeremy (not verified)
Re: Retrieving text messages from Verizon
Yeah true everything's a liability issue these days. I totally understand what you mean now, I know where you're coming from it's just a shame. The reason I was upset at first though is because I went to like 4 different freaking Verizon's and not one person at each one of those stores could give me a straightforward answer on "Whether you can retrieve deleted texts or not" or if you can get a printout of your recently deleted texts). It's just disheartening that they can't give you a straightforward answer which is why I'm on this forum in the 1st place and tried many different other forums as well including Yahoo Answers. I was confused at first because I didn't see it from Verizon's point of view. I guess even if your messages aren't that bad or personal, then they're still considered private, thus they can't release such information. I get it now haha:). The Verizon people were all like "Um, I've never heard of such a thing, I don't know if it can be done or not" the other stores simply said "No". I still wonder if asfotech or bitpim works though.
animestrinity
animestrinity's picture
I am not telling from my own planet... keep off... no visitors.
Member for 7 years 45 weeks
GuG-Points: 6577
Re: Retrieving text messages from Verizon

If it makes you feel better, the Verizon employees where I live are idiots too... Verizon seriously needs to get on their quality control for employees.

Jeremy (not verified)
Re: Retrieving text messages from Verizon
AMEN Anime, it's like they didn't want any part and wanted nothing to with my situation. They didn't even bother looking at my old phone.
GoldenGirl
I am a Ramen Noodle from Home is where the heart is
Member for 6 years 20 weeks
GuG-Points: 573
Re: Retrieving text messages from Verizon

It's also because text messages may be between multiple third-parties that are not on your family line. That is an invasion of their privacy. Even help desk technicians do not have access to them.

animestrinity
animestrinity's picture
I am not telling from my own planet... keep off... no visitors.
Member for 7 years 45 weeks
GuG-Points: 6577
Re: Retrieving text messages from Verizon

Because it's private information.

You wouldn't like it if anyone claiming to be your family (or even random members of your actual family) could access all of your text messages anytime they wished simply because they're related to you. Therefore just because you're curious and want to know what was said, doesn't give you the right to know... So unless you can get a court order saying you have such right, that person's private text messages are still private.

It seems to be an unfortunate rule, seeing as it could help others feel better in certain situations, but feeling bad/sad/guilty/angry or whatever doesn't mean a person is entitled to invading others' privacy.

People's internet accounts, text messages, and email are just as private as the live person to person conversations, snail mail, and banking info... I personally think opening someone else's text messages and emails should be considered as much a crime as opening someone else's snail mail..

And I have a feeling minors will be brought into this conversation somehow or eventually, in which case I can't comment on... The laws are funny when it comes to minors, and I'm sure vary place to place... if it does involve a minor somehow, I'd suggest talking to a lawyer about whether you have the right to their deleted messages or not... especially since your situation is unclear.

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