apex computer

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notjustme
apex computer

I can not get on the internet with this computer all of a suddon, a key log file or something is corrupted or infected. I do not know, I type in letters and it puts symbols or numbers in place of the letters I put ...What can I do to fix this? please help.

   

   

hubby
Re: apex computer

What version of windows is it? Are there any error messages anywhere? Does it type these symbols in every program, or just Internet explorer?

notjustme
Re: apex computer

it is windows xp I believe. error messages are hkey_classes_root\cls1d, hkey.....sys_core\var hkey_system\id(hf 49480-7jfjjsd33h19 hkey_classes_root\varid   and other ones are everytime you click on any app. it pops up with win32.exe wuauclt.exe can not perform this operation as it has been infected. There are more error messages so many I do not know what they all say. I tried to restore I tried to set to factory settings but nothing is working at all safe mode ect but i can get on internet but like I said I type in the letters and it puts symbols instead.

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