Computer freezes at Windows startup

5 posts / 0 new
Last post
ayotoya
Computer freezes at Windows startup

Been a long time since I've been on here, but need some help.......

Computer fires up fine, but sits at "Windows is starting up".  I've tried to get in through safe mode, but still says the same thing.  I do not have any disks or know much about it.  It's some off brand called Power Spec (or piece of crap) running on XP.

It is my cousin's soon to be ex's computer.  I'd love to get in it because she wants them back really bad (even though according to her, they don't work).  I'm thinking there's things on there that will help my cousin with his divorce/custody.  Already found some good info on another of her computers!!

Any guesses on what I should try in order to proceed further than "Windows starting"?  Thanks for any info.......

   

   

hubby
Re: Computer freezes at Windows startup

Probably no simple/easy way around this one..
You could try to enable Boot-Logging which will create a log-file of everything Windows is doing while trying to start - that can usually at least point you in the right direction. You enable boot-logging in the same menu as you used to choose safe-mode when starting. The log file will say something like "loading blah blah.. loading bling bling..." .. if you see that it started loading something, then never finished, THAT is where the trouble is. The hard part will be accessing that boot-log file which should be stored in C:\Windows\ntbootlog.txt .. You might have to physically remove the hard-drive and access it from another computer (by plugging it in, configuring it, etc)..

ayotoya
Re: Computer freezes at Windows startup

Damn, and I was hoping this would be easy.   Thanks for the info.  I'll give it a try.

hubby
Re: Computer freezes at Windows startup

you could also try "last known good configuration" .. cross your fingers when you do it..

Anonymous Visitor
Re: Computer freezes at Windows startup
New Page 1 [quote=ayotoya]Been a long time since I've been on here, but need some help....... Computer fires up fine, but sits at "Windows is starting up".  I've tried to get in through safe mode, but still says the same thing.  I do not have any disks or know much about it.  It's some off brand called Power Spec (or piece of crap) running on XP. It is my cousin's soon to be ex's computer.  I'd love to get in it because she wants them back really bad (even though according to her, they don't work).  I'm thinking there's things on there that will help my cousin with his divorce/custody.  Already found some good info on another of her computers!! Any guesses on what I should try in order to proceed further than "Windows starting"?  Thanks for any info.......[/quote] XP right?  If you have legal rights to the data, I would immediately remove the hard drive and hook it up to another computer to copy these directories: C:\Documents and Settings\*user name*\My Documents C:\Documents and Settings\*user name*\Desktop Do this for all users (accounts) shown including the "All Users" account.  You will probably want to exclude any music unless there are some Foghat or pre-'85 Van Halen mp3's there. Once the divorce evidence is copied and if you still give a sh*t about making it run again, you might try booting to a Windows XP disk and doing the Repair Installation.  This type of repair replaces system files including boot files, but keeps data and installed software intact.  I have used the repair install to bring many machines back from the dead that have the same symptom you are describing.  What was the Fred Gwynne quote from Pet Cemetery?  "Sometimes dead is better".  ;) OK - to do this, your system should already be set to check for a bootable CD on startup but if not, you are going to have to go into the BIOS to move your CD/DVD to boot before the system disk.
  1. Boot to a Windows XP disk.  If it loads fully, your problem is probably software-related and a repair may work.  If the CD hangs at bootup, your problem could be because of hardware (hard drive or system board).
  2. Install files will load and will take several minutes.
  3. Follow the prompts.... Press F8 to accept the agreement, bla, bla, bla...
  4. Skip the first offer of doing a repair using Recovery Console.  This is NOT what we want.
  5. Instead go to the next page where you are given the option to select your installed operating system and select the letter "R" to begin the repair process.  This will chug along just like you are installing Windows but if things work out right, your system will be like it was before it spazzed out.
Oh... don't do this during a storm unless you have a good UPS.  A power-outage happening during a Windows repair install would really suck. If the repair fails to work, the machine probably needs a reinstall.  A manufacturer-supplied system recovery disk (or better yet a recovery partition) would be really convenient otherwise you are going to have to install 4-6 drivers from the computer manufacturer's website after the windows install..  If you want to do a total reformat/reinstall, post back with the manufacturer, model number, version of Windows and Service Pack level from the green sticker on the side. If you don't have the software already, you will need to install from a CD of the same version printed on the green sticker.  If the sticker says Windows XP Home, you are going to need a Windows XP Home CD of Service Pack 1 or 2.  XP Professional, you are going to need a generic XP Pro CD.  XP Media Center Edition?  Unless you have the mfg's disk, you're screwed unless you bring it to me.

Add new comment