how do i reset my phone if i can't get on it

2 posts / 0 new
Last post
Anonymous Visitor
how do i reset my phone if i can't get on it
My iphone 5 has been freezing up at night for the past 2 weeks. I woke up this morning & tried using my phone, but it was still frozen. Now i can't even get into my phone. How do i reset my phone, to make it stop freezing, if i can't even get into it?

   

   

hubby
Re: how do i reset my phone if i can't get on it

Try a soft-reset: Press and hold the power button and the home buttons at the same time, and keep holding them both for about 20 seconds until you see the Apple logo.

If you are able to get it going again, I would try to do a "restore as new device" in iTunes which will basically re-load IOS.. Then, one, by one, re-install ONLY the apps that you actually need/use and see if it's one of those apps causing the freezing-up.

Add new comment