hp g72 laptop keyboard and mouse innoperable

2 posts / 0 new
Last post
Anonymous Visitor
hp g72 laptop keyboard and mouse innoperable
i am writing this using the on screen keyboard and an external mouse. in device manager keyboard and mouse drivers show corrupted. rollbacks dont help. Tried to update, nothing. Wont uninstall so i can re-install. cant use external keyboard. unplug, power off, battery removal trick does nothing. windows 7.

   

   

hubby
Re: hp g72 laptop keyboard and mouse innoperable

Try to go to the manufacture's website(s ) and see if you can download and install the drivers. You could also try a full restore
I'm wondering if there might be a physical issue, but since it's saying "corrupted drivers", i'm not so sure, but, i wouldn't rule it out.. If you result to a full restore and it does the same thing, then, yah, it's physically broken.
Is it still under warranty?

Add new comment