Lenovo Ideapad Z570 and Samsung Galaxy s4 Won't Connect

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Anonymous Visitor
Lenovo Ideapad Z570 and Samsung Galaxy s4 Won't Connect

Hi all. When I connect my cell phone to my computer, my computer doesn't "see" my phone. My phone will charge (so I know it's not the cable), but will not appear in My Computer, or any of those places. I've tried using different USB ports, to no avail. It's not my computer, as other devices (such as my mouse) connect just fine in any port. Although I don't have the original USB cable that came with the phone (it went kaput about 2 yrs. ago), I've never had this problem with this cable until today. I looked elsewhere online for solutions (cleaning the phone's USB port, USB debugging), but none of them worked.

   

hubby
Re: Lenovo Ideapad Z570 and Samsung Galaxy s4 Won't Connect

I had the same problem with a GoPro.. The problem turned out to be the cable. Even if it's charging, there could be a problem with one of the other wires/connectors needed for data transfer so i would try a different cable.
You may also want to check if there is some kind of file-sharing option in the phone and make sure that is enabled.

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