Counterfeit??

12 posts / 0 new
Last post
summer
Counterfeit??

All of a sudden I am getting a message that my Windows XP is counterfeit. I have had it installed for over a year and I rebooted my computer last night and now I am getting this messgae. And now all of a sudden my Yahoo Messenger quit working as well. I have been unable to sign on for over 24 hours. Right now I am not having any Window problems, only with Yahoo Messenger. Do they go hand in hand?

   

   

Isaac
there's a good chance that

there's a good chance that Microsoft mis-identified your copy as a fraud. Microsoft says that of 100 copys identifed as fakes, less then 1 is a geniune copy; but informal surveys put the number at closer to 25 false-positives per 100 copys identifed as frauds. So there is a good chance that you have a perfectly legal copy of Windows XP; I hope you have the CD you installed from and all the documentation, if the surface of the install disk is not holographic it's not the orginal disk; though this does not mean it's illegal but it does indicate a strong probability. If the disk does have a holographic surface I'd suggest Calling microsoft, cause there web help is complete bull. If you got your computer with Windows pre-installed, you might not have a Windows Install disk at all. Firstly, look for a directory labeled "i386" in your file system (probably C:\i386) and burn it to a CD or DVD and this will be your install disk (make sure you can boot from this disk before you wipe out your Operating System!) for any future problems you might have. And also, the vender you got the system from should of put a sticker on the case, typically there is one on the left side of the case (if you are facing it head on) and this will have all the information you need on it. If your system came pre-installed with no holographic disk and no sticker; chances are you do have a fraudlent copy. Microsoft does have a program that you can buy for (I think) $100 that will make your cracked copy geniune.

if you have a legit copy; call Microsoft, don't waste time with there web forum or other web help, and don't let them run you around in circles. And just remember, if you tell them that you are comfortable running a Linux or Macintosh system and that if they don't stop running you around in circles you'll never buy another Microsoft product again, They'll stop BS'ing you.

summer
RE: there's a good chance that

I don't have the disk. My computer crashed about a year ago and the company that fixed it installed Windows. I was running Windows ME and when it crashed, they put Windows XP on. And now a year later, it is telling me that it is fake.

morrisjl
RE: there's a good chance that

Summer, Assuming you paid for the upgrade to XP (~$80 plus labor), have you gone to the company who likely created this problem for you and explained it to them? Seems like they should have given you a copy of a legitimate XP upgrade disk (with the serial number that the validation program was looking for). Recommend you have one in hand before following the previous advice of calling MS. Good luck.

summer
RE: there's a good chance that

Yes, I have called them and they are telling me that they would have never put a bootleg copy of Windows on my PC. And that they only deal with companies now, not residential. They are acting like I did something and they did nothing.

Isaac
I don't believe there is an

I don't believe there is an OEM version of the upgrade disk; but I might be incorrect on that. You should either have the holographic disk that comes in a green folder, and between those two things it should have all the authentication and identification numbers you could possibly need. If there is a OEM version of the upgrade disk that I'm not aware of they should of put a sticker on the side of your computer with all the nessicary information.... if they installed an illegal copy, which is what I am now guessing; I hope you have all your receits. If you do, go to them (prefably to the physical store) with the receits and talk to a manager or the owner about all your problems again. Guilt them, but don't overtly blackmail them unless you have a candid confession on tape...

happyman4u2001
just turn your.....

auto updates off, cant remember the file name but its there...ill comment later when i remember. damn....but if you update that file that will happen

summer
Much Love

Thank you for all of your help!! I ended up calling Windows and they walked me through and I got the problem resolved. I am now running a legit copy of Windows.

happyman4u2001
i remember now

if any of you ever get an update for Genuine file dont update it. you will lose it all.

summer
RE: i remember now

Thanks for the tip happyman4u2001. Knowing me, I probably would have installed that.

Stevie
The name of the update to

The name of the update to avoid is "Windows Genuine Advantage". It installs a serial number checker as an update and will be listed by name as an update choice provided you have selected the option in Auto Update to let you choose which updates to install.

You might want to try to do a System Restore back to a point before you installed the update or began to have this problem. Remember that anything you installed since that restore point will not be there anymore.

Pages

Add new comment