Need Help, Sold Macbook, buyer claiming he never received

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FreightBoy11
Need Help, Sold Macbook, buyer claiming he never received
Hi all, Need some help. I recently Sold my 15"Macbook Pro I5, so i could upgrade to 17" I7 on Ebay, Buyer paid right away, I shipped via USPS and took additional insurance but buyer is claiming he never received the package and USPS left the package ignoring the signature required. Paypal refunded the buyer, I need to wait 4-6 weeks to be reimbursed by post office. So Im not beat. My question is this.........Is there a way to track the Macbook to find out who took it? I wiped the laptop back to its factory setting before I shipped it? Any help would be greatly appreciated. FreightBoy

   

hubby
Re: Need Help, Sold Macbook, buyer claiming he never received

Sorry to say, but unless you had installed some sort of tracking software beforehand... NO ...
..you're set though - you'll get your insurance refund.. Besides.. what would you do if you were able to track it? What would your next step be? Paypal wont care, USPS wont care..

FreightBoy11
Re: Need Help, Sold Macbook, buyer claiming he never received
I was just curious to know if the buyer just took advantage of the system.
G1ll
Re: Need Help, Sold Macbook, buyer claiming he never received

Do you have the serial numbers of the computer and proof of purchase? I'd see if the manufacturer has a theft dept that you can register the item as stolen with.

This type of crime is common on places like ebay. People think that because they are stealing and committing a crime on the internet with people who they do not know its acceptable. It is not. Many people don't get their money back and left out of pocket.

 

If the buyer has stated they've not received it and they acutally have it this is a crime and they have committed fraud. Go to the police and get a crime reference number and that will help you if you don't end up getting your money back. It'd help you in court.

 

Someone has your item and whoever has it deserves to be punnished so I hope there is a way that you can track it.

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