New Ipod - problems with isscript and Itunes

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jacqueline82
New Ipod - problems with isscript and Itunes
Just got an Ipod and Itunes will not download correctly as it states "isscript" on my computer is too old - how do I successfully download an update - the ones I have tried have not been successful yet. HELP!

   

hubby
Re: New Ipod - problems with isscript and Itunes

What version of Windows are you using? Is it Windows XP or newer?

Try uninstalling any versions of iTunes and/or InstallShield then try again.. If you still get that error, you may have to get the Windows Installer Cleanup utility from Microsoft and use it to wipe out all the old pieces of InstallShield.. If you STILL cant get it to install.. then.. we'll have to wait for what the other experts recommend..

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