...oops. trojan horse? help?

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rae
...oops. trojan horse? help?

Anyone have suggestions for getting rid of (what I'm assuming is some kind of) trojan horse program?

Computer started acting odd a few days ago - keep getting pop up HP digital media archive - on a network resource that is unavailable. Ok fine.... wasn't trying to use it, but ok... click cancel & get message saying installation package could not be found - click ok & it just starts trying to install again. Currently have 70 processes running & the only thing *I* have open is this window.

Also have completely lost the option to add or remove programs, other than adaware & spybot search & destroy which I installed last night. Those, I can delete. (Umm.. no, thanks)

I tried a system restore as well, with no luck.

Oh, and apparently the recovery disks were never run. My husband thought I did it & he thought I did it... yeah I know... we should probably talk to each other occasionally. :p

Any suggestions would be appreciated. :)

Thanks!
~rae

   

   

rae
Re: ...oops. trojan horse? help?

oh look i earned points for my idiocy. wheee! :p

foambrush
Re: ...oops. trojan horse? help?

http://support.microsoft.com/kb/240348 ---for the add/remove issue

70 processes at one time is about 30 too many

do a CTRL ALT DEL

click on processes tab

click on user name so it will sort the list between local /network/system/and user name (thats you)

look at all the programs that are running under your name start turning off those programs that you aren't using

don't turn off any that are associated with your AV or firewall

let me know if that helps if it does we can go thru running msconfig and stopping useless programs from starting with your computer

"There are no stupid questions, but there are a LOT of inquisitive idiots. "

rae
Re: ...oops. trojan horse? help?

Seems to have shut down extra programs - they've not popped back up yet. :)

The add/remove programs... I'm not sure that's the problem. It's displaying them, just doesn't give the option of removing them.
....well maybe it's not displaying everything... ok maybe better look again..

Thanks :)

foambrush
Re: ...oops. trojan horse? help?

all of those programs will start up with the computer each time so you will have to eventually use the run command and msconfig to stop them from starting with the computer

if the add/remove shows the files but you can't remove them you can try to remove them from the parent file

click on your C: drive select programs and then open the folders of the program you can't uninstall

if the folder is empty you will have to remove it from the registry thru regedit or a secondary program

if the folder still has its uninstall option intact you can click on that and get rid of it

it should also remove itself from the add/remove programs list at that point 

"There are no stupid questions, but there are a LOT of inquisitive idiots. "

rae
Re: ...oops. trojan horse? help?

well... maybe he did manage to get rid of them...

don't see them now - but then I only see 4 things under "uninstall" in regedit.

msconfig scares me. in over my head there.... I can bluff my way through some of this stuff, but in this case i think it's one of those "I know just enough to really *(&^ it up" situations.

Irritated with myself - kinda feeling like one of those people in your tagline. ;p

foambrush
Re: ...oops. trojan horse? help?

msconfig is safer to use than regedit you can see how easy it is here

"There are no stupid questions, but there are a LOT of inquisitive idiots. "

rae
Re: ...oops. trojan horse? help?

Ok. Stopped the program in msconfig and one of the links on the site you posted took me here. Thing is, norton's still not seeing it, even after checking that it's scanning all files. Also, not seeing it in regedit.... but it's still there in msconfig. It's not running, but it's there. Am I missing something really obvious here? Other than sleep? I used to sleep... :)

Added this site to my heroes section on myspace. I think I've found a new site to spend *waay* too much time on. ;)

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