Facebook: unknown mobile device

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hubby
Re: Facebook: unknown mobile device

..Then.. After you change your password and security/recovery options, start looking at the IP info to confirm if it was you or not.
If you are absolutely certain that the logins occurred when you were not logging in to your Facebook account, then that is all the info you need - someone else was accessing your account.

If there is the possibility that maybe whatever Facebook phone app was automatically connecting.. or.. something, then follow the comments already posted on this page to look up your IP address from home, work, and your phone, then compare that IP to what Facebook says.

If it turns out that someone was using your account without your permission, there is no good way to know for sure who it was. You could plug the IP's into a website like http://whois.domaintools.com/ to get a general idea of where the ISP is that owns that IP which might be helpful. But, if it was being done by a 'hacker' that actually knows anything about 'hacking', he or she would cover their tracks and the IP's would show as coming from all over the world.

Personal note: someone that knows someone that ".. hacks computers for a living" is usually about as true as "my sister's boyfriend's cousin's nextdoor neighbor's gardner says that Ferris Bueller passed out and was taken to the hospital" .... and.. there are very few people on the planet that actually "hack computers for a living" ...

Anonymous Visitor
Re: Facebook: unknown mobile device
I've changed my password at least 4 times since the original e-mail notification of the unknown device log-in as well as my email and banking accounts.....I wouldn't consider myself a "dilly-daller"...and the settings on my facebook security enables facebook to email as well as text whenever a facebook log in occurs..I always get a text when I try to log in but the times I received the emails about the unknown device I don't recognize, I never got a text notification. I only find out about the log-in through email, which I don't understand and the IP locations vary from Queens, NY to Wyoming. I don't have a facebook app on my phone..and I don't think my phone even has the capacity to have an app..haha..it's certainly not a smart phone. It's a very, very dumb phone. There is an old friend of mine I stopped speaking with recently because of her stalking behavior with other people and her spouse is in computer forensics..the last time we spoke she mentioned how they have used his knowledge of hacking in the past...I don't want to assume that this is a specific person because she very well could be all talk and it could be nothing at all. I'm not concerned about facebook, I am concerned about my computer in general being hacked into or my online banking account. Honestly, I could just be really paranoid...but it sounds like there pretty much is no way of finding out who it may be. If that's the case, is there any other way of securing my computer or emails?
Anonymous Visitor
Re: Facebook: unknown mobile device
The websites listed were very helpful and you've also been very helpful...I know nothing about computers and it really could just be paranoia. I don't even know if there is anything I could do to better secure my computer but any information is helpful
hubby
Re: Facebook: unknown mobile device

[quote=Anonymous Visitor]... is there any other way of securing my computer or emails?[/quote]

Oh.. yes.. But beware, owning a computer is not like owning a toaster - it takes work!

First: be sure that all of your online accounts are secured.. Change all their passwords (NOW), update/change all their recovery options, and make sure all the passwords are different (do no share passwords between systems/accounts).

Second: Always practice 'safe computing' - Books could be written on this subject, but basically, never click on links or files in emails that you are not expecting, never download or install software from sources that you do not know are trusted/secure, and most importantly, do not click links or files in emails that you are not expecting.. Finally - never click links or files in emails that you are not expecting.. and oh, one other thing.. never click on links or files in emails that you are not expecting - note that i did not say "from people you don't know"..

Third - depends on what kind of computer you have:
if you have Windows: Purchase an antivirus program and ensure that it is current and the definitions are up to date. Get an anti-rootkit program and run/scan it frequently. Get a general antimalware/spyware scanner such as MalwareBytes and run it frequently. Ensure that all of your Windows service packs and patches are installed weekly (or more often). Ensure that your web-browser is fully current and patched.

If you have a Mac: Refer to item #2, and you're done. To date, the handful of Trojan horse programs targeting the Mac (note, no 'viruses') all require action from you to allow the trojan to be installed. Carefully following the second-commandment above will protect you.

Anonymous Visitor
Re: Facebook: unknown mobile device
Alright, i understood what this fuss is all about. Apparently, It's a bug with FaceBook. This email notification is sent if we chose "Dont Save Device" option in the (device) verification page that follows logon. The IP address is indeed my own. Since my ISP provides me connectivity from a server located in a nearby town, it shows a different place.
Anonymous Visitor
Re: Facebook: unknown mobile device
i really need help tyring to see how geetting into my facebook
Anonymous Visitor
Re: Facebook: unknown mobile device

SO last night my sister in law got this email from FaceBook saying the below message. that I my hometown but her IP address and she thinks I logged on to her account!! I didnt do it and dont know why they sent her this. I wasnt even on the computer at that time. what can I do?

A new unknown device logged into your Facebook account (Wednesday, February 1, 2012 at 6:20pm) from Ringgold, GA, US (IP=99.141.xx.xx). (Note: This location is based on information from your ISP or wireless provider.)

Was this you? If so, you can disregard the rest of this email.

If this wasn't you, please follow the link below to protect your Facebook account information:

hubby
Re: Facebook: unknown mobile device

Tell her it wasnt you.. Tell her to change her password.
That IP address belongs to AT&T/SBCMobile/SWBell ... if that is not your ISP and if your mobile provider is someone else, tell her.

Anonymous Visitor
Re: Facebook: unknown mobile device
hi there, having trouble, or mere irritation with saving devices! Every time I log in, facebook asks me to save device and I do - it is my home computer and the only one I use for facebook. On security settings it shows I have logged in from home, but it doesn't save the device, because every time I log in the same thing happens - I have to save home device all over again.
hubby
Re: Facebook: unknown mobile device

Do you have cookies disabled in your browser, or any fancy security software that might be blocking cookies?

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