usb device not recognized

6 posts / 0 new
Last post
Anonymous Visitor
usb device not recognized

hello
i have problem with my laptop. My keyboard was broken so i bought an external usb driven keyboard to fix the problem. and that worked but after 6 months my laptop won't recognize it or any other usb devices... you can charge things with it like an mp3 but you cannot acces them every time i plug something in i get a warning : "usb device not recognized" . i've tried updating the drivers and lots of other stuff but the problem remains. its a packerd bell model: arc21 running on vista! i would appriciate if you could help! thanks!!

   

hubby
Re: usb device not recognized

Do ANY USB devices work? usually, USB device not recoginzed is a driver problem, but if they ALL stop working, and knowing Packard Bell's nasty habit of falling to pieces, the USB controller might be broken.

Anonymous Visitor
Re: usb device not recognized
no none of them work! you can charge things but you can't use them.. where could i find these driver updates?
hubby
Re: usb device not recognized

Well.. if something worked before and you didnt remove/change any drivers, it's probably not a driver issue - but i think with your version of Windows you can do a Windows Update to check for new/updated drivers.
If i was a betting man, considering the number of Packard Bell's that i have watched fall to pieces like a house of cards in a windstorm, i would bet that it is a physical problem with the USB controller chip.

Anonymous Visitor
Re: usb device not recognized
ok i will try that! thank you for your time!!
hubby
Re: usb device not recognized

*another thought*
You might try unplugging all USB devices, rebooting, and plugging in one - one at a time; if one doesnt work, unplug it, reboot, try the next. You might find that ONE is causing all others to not work.

You could also try unplugging all USB devices, shutting down and unplugging the computer and letting it set for 10 min or so, then boot it back up.

This all assumes you have already tried a simple reboot, proven to cure 88.5% of all Windows woes..

Add new comment