I am trying to get my wifes imessages on a deactivated iphone (her old one). I have "activated" imessage by temporarly activating the cellphone. The old phone has iOS6, but her other iphone has iOS5. I have linked the icloud account, updated the apple sign on in messages, yet I am still not receiving her imessages. The phone is on wifi and always connected. Do I need to add her email address to her phone? Shouldn't her apple id already be linked to her imessage account or could she have configured it without it? The deactivated phone is successfully hooked up to her icloud account, because I got a notification when I hooked up my personal iphone to her icloud. Is this a settings issue on her side of things?
AFter she has given you permission to use her account, make sure you are signed in with the iCloud account on the iPhone, and check SETTINGS|Messages, to ensure that the account is displayed there. Then check Settings|Messages|Send & Recieve to enusre that her iCloud account and iPhone # are listed there. Be sure to get her permission because if you add another account/phone number another notification will go out to her.
Ensure that her Apple ID is signed in an set for send/receive on both devices. Send an iMessage using her Apple ID as the recipient, and both devices should receive the message. if not, then the only two possiblities are that you missed a step/did something wrong, or something is horribly wrong with Apple's iMessage system. You may also want to add her phone number to send/receive on both devices.
OOps.. sorry, you can only associate one phone number per iPhone.. so, be sure that on HER phone, both her phone number and iCloud ID are listed. By having both her phone number and her iCloud account associated on her iPhone, that will 'unify' her phone number to her iCloud account, meaning iMessages sent to her phone number will be echoed to all devices signed into iMessages with her iCloud ID.
If you sent an iMessage to her and it went to ther Gmail, then you did not properly send an 'iMessage' (gmail does not support iMessage!) ... Try this: Open the iMessage app to send a new iMessage, in the TO field, enter her Apple ID email address OR her phone number.
Are you sending an iMessage? or a Text Message? (see this page for the difference: difference between iMessage and text messages.
There is no 'sync' - it's actually very simple: either it is configured, or it isnt. It works across any device with iCloud - one device does not work better than the other. Again, either you have missed something, you are sending the messages wrong (ie; sending txt or email instead of iMessages), or, there is the possiblity that the iCloud servers are acting up which happens occasionally.
Based on your previous comments, i put my money on you not sending her iMessages.
Again: it's either setup, or it isnt -
Setting|Messages - on BOTH PHONES, make sure her iCloud account is signed in, make sure under send/recieve, her account is listed.
ONLY iMessages will be echoed to the other devices - TXT/SMS messages will not be echoed.
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