Windows XP Stop Error

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wesbrown
Windows XP Stop Error

My computer was recently infected with a virus so I backed up all my data and reformatted. It has run fine (a little slower though) for about a week, but now every time I try to boot up I get a stop error. The startup loop runs fine, but as soon as I get to my desktop, before I have time to do anything, it shuts down and gives me this error: 0x0000003F (0x00000000, 0x00000001, 0x00000000, 0x000003DF) I tried starting in safe mode but before Windows even begins to load I get another stop error: 0x0000007B (0xF789E524, 0xC0000034, 0x00000000, 0x00000000) I've tried starting from the last known good configuration and debugging mode, but nothing works. I did a search using the error code and every troubleshooting guide that came up gave instructions that involved actually being able to use Windows e.g. the regedit command. What can I do? I could reformat again, but if the virus is still there it doesn't seem like it would change anything. Is it possible for a virus to affect the hardware? How do I even begin to go about locating and removing the virus if a complete system restore didn't get rid of it? Please help!

Wes Brown

   

hubby
Re: Windows XP Stop Error

are you sure you did a full format/restore and not just an "overwrite" of Windows?

wesbrown
Re: Windows XP Stop Error

I'm pretty sure it was a full restore. I followed the manufacturers instructions and everything went smoothly and as expected. Should I try to reformat again? How do I know for sure that I'm not overwriting Windows?

hubby
Re: Windows XP Stop Error

wesbrown wrote:
How do I know for sure that I'm not overwriting Windows?

Restoring again wouldn't hurt anything..

You can know for sure that you are "restoring" and/or fully reformatting by reading the instructions as you go through the process. Usually, when you are doing a full (destructive) recovery/format, you will get about a dozen warnings that all your data will be gone, you need to back up your data, all your data will be erased, do not continue until you have backed up your data, all your files will be gone, are you sure you want to continue, etc..

wesbrown
Re: Windows XP Stop Error

In that case I'm positive I did a full destructive restore. I've already transferred all my data/installed a lot of programs, and I'd really like to avoid starting from scratch again. Is there any way I can fix this problem without another restore? And even if I do end up having to do it again, how can I find and remove any trace of this virus to prevent the same thing from happening?

hubby
Re: Windows XP Stop Error

Well we arent sure these errors are being cause by the virus, if it even still exists.. According to my friend Google, some of these errors could be hardware related.. did you touch/change anything else like your RAM configuration or BIOS setup, hdd (hard drive) settings, etc?

wesbrown
Re: Windows XP Stop Error

I had not installed any new hardware, and I didn't mess with RAM, BIOS, or hdd (hard drive) settings. A friend said it's possible the virus is in the MBR; does that sound plausible?

hubby
Re: Windows XP Stop Error

Yes.. Possible (gawd! why do you Windows users put up with this kind of krap?!)...
I've never had to deal with a MBR (Master Boot Record) virus on Windows but if I recall, you might be able to repair the MBR by booting from your install CD, going into the Recovery Console and typing: fdisk /mbr

..although, i'm still thinking it's a hardware/driver problem.

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