XP recovery

5 posts / 0 new
Last post
lizab
XP recovery

I am trying to recover XP.  I have the recovery discs, but I keep getting an error message when I insert disc #3.  It tells me that I have not inserted the correct disc and to insert disc #3.  What do I do now?  I cannot access anything but the recovery - no safe mode, etc.   I also get a message to use alt+control+delete, but that just puts me in a loop.  Please help or at least tell me it's hopeless so I can quit being frustrated.  XP was already installed on my HP when purchased so I do not have a disc to re-install it.  Thank you.

   

   

hubby
Re: XP recovery

that's not good..
Can you put disc #3 into another computer just to see if you can read it - to make sure the disk isnt bad ?

lizab
Re: XP recovery

Put disc in different computer and it showed nothing on it.  How would that happen when I created the recovery discs.  Wouldn't I get a message saying that the disc did not copy?  Any suggestions on what to do next?  Is it possible that HP will take pity on me if I contact them and tell them what happened?

hubby
Re: XP recovery

HP will send you new disks if you call them.. They might charge for shipping but that's better than having to pay full price.

lizab
Re: XP recovery

Thank you very much for your help!

Add new comment