Zynga gaming company allowing hackers into their games?

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Wonderland
Zynga gaming company allowing hackers into their games?

If you use FaceBook gaming apps, you may have come across games owned by Zynga.  These include, but are not limited to, Yoville, Farmville, and Cityville.  Zynga is a social network gaming development company founded by its CEO Mark Pincus.  This company uses real currency in exchange for pixel items that a customer may purchase while playing via a FaceBook app and, in some cases, Myspace apps. 

As of the last several weeks, Yoville, once a very popular application that Zynga purchased a few years ago, has seen an alarming number of players accounts hacked by a group that is determined to undermine Zynga's abilitly and willingness to keep their players secure.  This is not the first time this has happened, these people were able to hack into many players actual FaceBook accounts, although now it seems they are hacking via the game app itself, scanning other players while in game via programs they developed for this purpose.  Yoville is one of the only Zynga owned games in which players can actually socialize with other players from around the world while in game.  Making it easy to come across an undesirable person.  The way this works is hackers will find a player in game.  They will do a scan and obtain the login key of said player.  They will then proceeed to login to this persons account, remove all their pixel items (keep in mind many of these items are bought with realy money), send the items either to themselves or friends, and in many occassions, change the players name and leave them messages bragging about what they have just done.  Zynga has received countless number of emails to their support department, with screenshots as evidence of these hackings, asking for items to be restored, accounts to be secured, only to have their support team tell the victimized players that there is nothing they can do for them.  This kind of "support" has been going on for months.  While this is all happening, they have the moderators of Yoville's forum assuring players that is safe to continue playing this game. 

Not only are people being violated, taking monetary losses, we are not seeing any results to the many, many complaints being logged against these hackers.  There have been FaceBook pages, FaceBook id's, screenshots of the hackers bragging about what they have done, all sent into Zynga.  And, still, every day for the last week, I've heard of at least 3 people a day being hacked, as recently as this morning.   Mark Pincus himself has been contacted, as well as the Better Business Bureau, and media to bring the lack of responsibility AND refusal of accountability by/of this company to light. 

I am writing this to make you aware, on the chance you play a Zynga game.  So you can see the sort of company they are and be careful how you spend your money.  I am not someone who has spent too much on these games but there are several people, hundreds, thousands, who have spent just that- hundreds even thousands of dollars over the years on this game, only to be treated with a "Tough luck" attitude by this friendly gaming company and their "support" team. 

   

   

Anonymous Visitor
Re: Zynga gaming company allowing hackers into their games?
Make sure your FACEBOOK password is secure to help avoid this! And, the Better Business Bureau is a worthless joke. Try something like the FTC instead.
Anonymous Visitor
Re: Zynga gaming company allowing hackers into their games?
Zynga has hacked my account 3 times now, first time given me chips back then asking me to secure my account and given me the steps to secure it , well this is now 15 times i have followed there steps to secureing my account and each time a wright them asking how my account looks now, every 2 days i get e-mail back saying that they still can not tell me my account is secure and to do it again. so 15 times later and following the steps just like they asked me to as im told it has to be done in order to work by yet i am told different orders of the steps to follow,,, some joke.. and now when i ask them why THEY can not secure my account as its not me , they tell me we are finished with helping you and we consider this matter closed... hmmmmm why would they not just say the first time they CAN NOT SECURE my account instead of making me do all there steps for nothing , ..oh i know they have seen people give up so they hope i will also.

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